In a postindustrial economy is the value chain obsolete?
First, make the commitment.
Email has become the bane of the 21 st century workers’ existence, but by making a few changes to how we process e-mail, we can take back time in our workday. For starters, move every email out of your inbox the first time you read it, so...
New research shows surprisingly high numbers of out-of-control tech projects—ones that can sink entire companies and careers.
There’s a growing skepticism about whether unconscious bias training is an effective tool to meet corporate diversity goals. Some studies have shown that traditional diversity trainings aren’t effective, and can even backfire. Others have...
What executive hasn’t dreamed of transforming an organization by achieving seemingly impossible goals through sheer force of will? Indeed, in countless business narratives, the practice of setting such objectives has been celebrated as a...
Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully understand and appreciate the...
New research from Gallup.
Some New Year’s resolutions are more attainable than others. Even at a time when so much is beyond our control, we remain in control of our own speech patterns. And so, as leaders and employees continue to rethink what the modern workplace...
“Great job!” is not helpful.